Floral Embrace

We want you to be completely satisfied with your purchase of our perfumes. If for any reason you are not completely satisfied, you may return the product within 30 days of purchase for a refund or exchange. To initiate a return, please contact our customer service team.

Items returned must be in their original packaging, unused, and in the same condition as received. The customer is responsible for any shipping costs associated with returns unless the product is defective or damaged upon receipt. In such a case, we will bear the return shipping costs.

Please note that we cannot accept returns on products that have been opened or used due to hygiene and safety concerns. We also do not accept returns on products that were not purchased directly from our website or an authorized retailer.

Once we receive a returned product and confirm that it meets the requirements of our return policy, we'll issue a refund to the original payment method or provide an exchange upon request. Refunds can take up to 10 business days to process.

If you have any questions or concerns regarding our refund and return policy, please feel free to contact our customer service team for assistance.

Estimated delivery time: 1-3 working days.

We use courier partners to deliver your order. Once shipped from our warehouse, shipping tracking information will be sent to you.

Peringatan : Mudah terbakar. Hindari penyemprotan di mata atau kulit sensitif. Jauhkan dari sumber pengapian apa pun. Jangan gunakan untuk tujuan apa pun selain yang dimaksudkan. Jauhkan dari jangkauan anak-anak. Hanya untuk pemakaian luar. Simpan di tempat kering yang sejuk jauh dari sinar matahari langsung.